Contact support
Email support at neo.schulz@icloud.com. Include a concise description of the problem, your iOS version and the Reveal screen where the issue occurred. Do not attach private media unless it is necessary and you have the right to share it.
neo.schulz@icloud.com
Manage or cancel Reveal Pro
Open iOS Settings → Apple Account → Subscriptions → Reveal. Apple manages payment, renewal and cancellation. Deleting the app does not cancel a subscription.
Restore purchases
Open Reveal and use “Restore Purchases” on the subscription screen. Confirm that the device uses the same Apple Account that originally purchased Reveal Pro.
Referral rewards
A referral is counted only after the invited user completes the qualifying action shown in Reveal. Three qualified referrals may unlock free access or credits; 50 qualified referrals may unlock Lifetime Pro. Fraudulent, duplicate or self-generated referrals are excluded.
Notifications
Manage Reveal notifications in iOS Settings → Notifications → Reveal. Notification delivery can also depend on Focus mode, network access and Apple’s push-notification service.
Privacy and data requests
Media and results are designed to remain locally on your iPhone. For questions about anonymous CloudKit referral data or privacy rights, visit the Privacy Requests page or email us.